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Once Upon a Stranger

The Science of How ‘Small’ Talk Can Add Up to a Big Life
Brief Description
"If you've ever wondered about, worried about, and avoided talking to strangers, this book might change your mind." Angela Duckworth, author of Grit. Gillian Sandstrom, "one of the world's experts...on conversational canapés." The Times In an age when we live head down in our phones, working... Read More
Format: Paperback / softback
$3999
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Create tiny moments of joy through everyday interactions with strangers and see how a simple 'hello' can lead to life-changing events.

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"If you've ever wondered about, worried about, and avoided talking to strangers, this book might change your mind." Angela Duckworth, author of Grit.

Gillian Sandstrom, "one of the world's experts...on conversational canapés." The Times

In an age when we live head down in our phones, working remotely and wary of strangers, interacting with our fellow human beings feels increasingly uncomfortable. And the result—a pandemic of loneliness and isolation in a polarised society. Over 80% of people say they have experienced loneliness, with the old and young suffering the most.

In Once Upon a Stranger, Professor in the Psychology of Kindness and a self-confessed introvert Gillian Sandstrom draws on her own experiences as well as the latest scientific research to show the life-transforming potential of a tiny everyday exchange with a stranger. For Gillian, such moments led to an entirely new career, a move to a new country, and meeting her life partner.

Not every exchange that you have, whether it's with the person who makes your coffee or the one you stand next to in a lift, will lead to such momentous events. However, they will give you a tiny moment of joy, a spark of connection, the recognition of a fellow human. Just start small... look up, and say hello—you never know where the conversation will lead.

Book Details

INFORMATION

ISBN: 9781399734448

Publisher: Hodder & Stoughton

Format: Paperback / softback

Date Published: 09 April 2026

Country: United Kingdom

Imprint: Yellow Kite

Illustration: N/A

Audience: General / adult, Tertiary education, Professional and scholarly

DIMENSIONS

Spine width: 26.0mm

Width: 154.0mm

Height: 214.0mm

Weight: 346g

Pages: 304

About the Author

Gillian Sandstrom is a Professor in the Psychology of Kindness at the University of Sussex. Her research has been has been featured in the New York Times, Wall Street Journal, Washington Post, and The Atlantic, as well as other outlets around the world. She has been interviewed for major podcasts and radio shows, including Hidden Brain, NPR's Life Kit, and Claudia Hammond's All in the Mind.

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