Bob Selden

The words we use every day are quietly working against us, and we don't even know it. Every "don't," every "you always," every "I will" is programming our brains in ways that sabotage our relationships, our habits, and our future. Grounded in neuroscience, behavioural economics, and the psychology of emotions, this practical guide reveals how small word shifts create immediate,...

Most new managers receive very little initial training about how to manage. Generally, new managers are promoted or selected for the role because of their excellent technical or professional expertise. It is assumed, therefore, that they will also be expert at people management. What to Do When You Become the Boss fills the 'people management' learning gap for new managers....