The Conflict Resolution Training Program

Name: The Conflict Resolution Training Program
Brand: Unknown
SKU: 9780787955816
Price: 71.99 NZD
Availability: InStock

Participant's Workbook

By Prudence B. Kestner and Larry Ray

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Summary

The Conflict Resolution Training Program by Prudence B. Kestner and Larry Ray is a comprehensive guide designed to help individuals develop the skills necessary to effectively manage and resolve conflicts in various settings. The book provides practical strategies and tools grounded in psychology and philosophy to foster understanding and cooperation, aiming to improve interpersonal and professional relationships. Through a blend of theoretical insights and actionable exercises, it equips readers to approach conflicts with confidence and sensitivity.
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Format: Paperback / softback

$71⁹⁹

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The Conflict Resolution Training Program

$71⁹⁹

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You might enjoy this book if you're interested in developing practical skills for managing and resolving conflicts both in professional settings and personal interactions. It offers comprehensive training tools and strategies rooted in psychology and effective communication, making it ideal for those keen on enhancing their conflict resolution capabilities.

The Conflict Resolution Training Program

Participant's workbook of a two-book training package including a leader's manual and a participant's workbook, which presents proven interactive techniques and specific teaching tools for instituting organizational conflict resolution.

Description

The Conflict Resolution Training Program Participant's Workbook offers both new and seasoned negotiators, mediators, and arbitrators a step-by-step approach for learning dispute resolution techniques.

This hands-on workbook is filled with a variety of exercises, activities, worksheets, role plays, and other interactive techniques that are readily accessible for learning the skills needed to resolve conflicts.

Trainers and participants can select the sections of the flexible program that best meet their specific objectives and goals.

Book Details

INFORMATION

ISBN: 9780787955816

Publisher: John Wiley & Sons Inc

Format: Paperback / softback

Date Published: 23 January 2002

Country: United States

Imprint: Jossey-Bass Inc.,U.S.

Illustration: Drawings: 26 B&W, 0 Color; Exhibits: 32 B&W, 0 Color

Audience: Tertiary education, Professional and scholarly

DIMENSIONS

Spine width: 10.0mm

Width: 216.0mm

Height: 277.0mm

Weight: 431g

Pages: 176

Collections

Career Development Education & Reference Larry Ray Non-Fiction Philosophy & Psychology Prudence B. Kestner Science & Nature

About the Author

Prudence Bowman Kestner is president of the Institute for Organizational and Personal Transformation, Inc. (I-OPT). Formerly she was the associate director of the American Bar Association's Section on Dispute Resolution (ABA/ADR).

Larry Ray is an attorney in private practice. He served as executive director for the National Association for Community Mediation (NAFCM) and for the American Bar Association (ABA) Section of Dispute Resolution. He provides training for the American Management Association (AMA), the Maryland State Highway Administration, and the Graduate School, USDA. He arbitrates for the National Association of Securities Dealers (NASD) and United States Arbitration and Mediation (USAM). He mediates for the World Banks Group, the United States Postal Service, the National Archives, and the U.S. Office of Special Counsel. He serves as a senior instructor for the George Washington University School of Law and Keller Graduate School.

Kestner and Ray have conducted trainings in communication, conflict management, mediation, and negotiation.