Design for Services

Name: Design for Services
Brand: Unknown
SKU: 9780566089206
Price: 341.0 NZD
Availability: InStock

By Anna Meroni and Daniela Sangiorgi

Series: Design for Social Responsibility

Summary

Design for Services by Anna Meroni and Daniela Sangiorgi explores the evolving role of design in shaping services rather than tangible products. This insightful work is divided into three sections: it first connects design to existing service innovation models, then uses case studies to define designers' roles in today's service economy, and finally considers future trends in service design within emerging economic paradigms.
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Format: Hardback

$341⁰⁰

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Design for Services

$341⁰⁰

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This book is ideal for students, practitioners, and scholars interested in design, service innovation, and the intersection of creative practice with organisational change.

Articulates what Design does and can do for services, and how this connects to fields of knowledge and practice. This title links various models and studies on services and service innovation. It presents multiple service design projects to illustrate and clarify the issues, practices and theories that characterise the discipline.

Description

In Design for Services, Anna Meroni and Daniela Sangiorgi articulate what Design is doing and can do for services, and how this connects to existing fields of knowledge and practice. Designers previously saw their task as the conceptualisation, development and production of tangible objects.

In the twenty-first century, a designer rarely 'designs something' but rather 'designs for something': in the case of this publication, for change, better experiences and better services. The authors reflect on this recent transformation in the practice, role and skills of designers by organising their book into three main sections.

The first section links Design for Services to existing models and studies on services and service innovation. Section two presents multiple service design projects to illustrate and clarify the issues, practices and theories that characterise the discipline today; using these case studies, the authors propose a conceptual framework that maps and describes the role of designers in the service economy.

The final section projects the discipline into the emerging paradigms of a new economy to initiate a reflection on its future development.

Series: Design for Social Responsibility

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Design for Services

By Anna Meroni and Daniela Sangiorgi

Hardback

$341⁰⁰

Available
Ships in 4-6 weeks

Book Details

INFORMATION

ISBN: 9780566089206

Publisher: Taylor & Francis Ltd

Format: Hardback

Date Published: 04 August 2011

Country: United Kingdom

Imprint: Gower Publishing Ltd

Audience: Professional and scholarly

DIMENSIONS

Width: 174.0mm

Height: 246.0mm

Weight: 710g

Pages: 298

Collections

Anna Meroni Arts & Culture Daniela Sangiorgi Non-Fiction Series: Design for Social Responsibility

About the Author

Dr Anna Meroni is assistant professor at the INDACO (Industrial Design, Arts, Communication and Fashion) Department of the Politecnico di Milano University, Italy, a Training and Research Centre in Design. She investigates service from the perspective of strategic social innovation, with a specific emphasis on community centred design. Her main research areas are food systems and innovative housing for sustainable lifestyles. Dr Meroni is co-director of the international Master in Strategic Design and a visiting professor and scholar in schools and universities around the world. She is active in the launch and promotion of the international network DESIS, Design for Social Innovation and Sustainability. Dr Daniela Sangiorgi is a lecturer at ImaginationLancaster, the creative research laboratory at the Lancaster Institute for Contemporary Arts (Lancaster University, UK). As one of the early scholars looking into Service Design, she has gained international recognition. Her work has been mapping and supporting this emerging field of study and research since its outset. Her doctorate has investigated services as complex social systems, proposing holistic and participatory approaches to Service Design. Recent work has been exploring the role of Design and participation within public services reform, with a focus on commissioning for healthcare. She has been one of the founders of the Service Design Network and Service Design Research initiatives.

Design for Services