100,000+ Books, Games & Puzzles in-stock πŸ‡³πŸ‡Ώ

πŸŽ‰ Meet Toy Hero - our brand-new toy store, built by the team behind Book Hero

Market Segmentation

How to Do It and How to Profit from It
3.97 goodreads logo

Ratings/reviews counts are updated frequently.

Check link for latest rating.
( 62 ratings, 3 reviews)
Book Hero Magic crafted this summary to help describe this book. While it's new and still learning, it may not be perfect - your feedback is welcome! Summary
Market Segmentation: How to do it and how to profit from it, revised and updated 4th Edition by Malcolm McDonald offers a systematic, dispassionate process for identifying genuine, needs-based market segments. This method helps organisations avoid the downward pricing spiral caused by incorrect segmentation. The book emphasises the importance of correctly defining, mapping, quantifying and segmenting markets to ensure business initiatives such as TQM, BPR, and CRM succeed.

Packed with practical experience, examples and easy-to-use checklists, this essential guide provides a structured, no-nonsense approach to market segmentation for professionals and students alike.
Read More
Format: Paperback / softback
$8899
AVAILABLE WITH SUPPLIER Ships from our Auckland warehouse within 3-4 weeks

Found a better price? Request a price match

Book Hero Magic created this recommendation. While it's new and still learning, it may not be perfect - your feedback is welcome! IS THIS YOUR NEXT READ?

This book is ideal for marketing professionals, business strategists and students seeking to deepen their understanding of effective market segmentation techniques. It is particularly valuable for those involved in market research, brand management and business development.

Book Hero thinking about your next read

Nothing in business works unless markets are correctly defined, mapped, quantified and segmented. This title provides a structured approach to getting market segmentation right. It is suitable for professionals and students.

Book Hero Magic formatted this description to make it easier to read. While it's new and still learning, it may not be perfect - your feedback is welcome! Description

Market Segmentation: How to do it and how to profit from it, revised and updated 4th Edition is the only book that spells out a totally dispassionate, systematic process for arriving at genuine, needs-based segments. These segments can enable organisations to escape from the dreary, miserable, downward pricing spiral which results from getting market segmentation wrong.

Nothing in business works unless markets are correctly defined, mapped, quantified, and segmented. Why else have hundreds of billions of dollars been wasted on excellent initiatives such as TQM, BPR, Balanced Scorecards, Six Sigma, Knowledge Management, Innovation, Relationship Marketing and, latterly, CRM? The answer, of course, lies in a structured approach to market segmentation.

Market Segmentation: How to do it and how to profit from it, revised and updated 4th Edition provides a structured, no-nonsense approach to getting market segmentation right. It is an essential text for professionals and students, based on a wealth of practical experience and packed with examples and easily used checklists.

Book Details

INFORMATION

ISBN: 9781118432679

Publisher: John Wiley & Sons Inc

Format: Paperback / softback

Date Published: 12 October 2012

Country: United States

Imprint: John Wiley & Sons Inc

Edition: Revised 4th Edition

Audience: Tertiary education

DIMENSIONS

Spine width: 28.0mm

Width: 188.0mm

Height: 244.0mm

Weight: 998g

Pages: 512

About the Author

Malcolm McDonald was recently cited as one of the top marketing gurus in the world, along with Philip Kotler and Michael Porter and, in a 2006 Times HE piece, he was named as one of the top ten consultants in the UK. He is now Emeritus Professor at Cranfield University School of Management where, until recently, he was Professor of Marketing and Deputy Director. Formerly Marketing Director of Canada Dry, he is Chairman of six companies and works with many of the operating boards of the world's biggest multinationals on every continent. He is the author of over 40 books, many of which have been translated into several foreign languages and has published hundreds of articles and papers. Although retiring from his teaching role, Malcolm continues to research and teach at Cranfield and other universities around the world and to promote himself via speaking engagements, visiting lectures, and consultancy. Ian Dunbar is a segmentation practitioner with extensive, hands on experience in segmenting markets for a wide range of business sectors. Since establishing the Market Segmentation Company with Malcolm McDonald in 1995, Ian has worked with numerous companies around the world ensuring their segmentation projects deliver the insights required for successful marketing strategies. He has held senior marketing positions in companies from both the service and manufacturing sectors and obtained his MBA from Cranfield University School of Management in the UK.

Also by Malcolm McDonald

View all
  • Marketing Plans
    The latest edition of the leading and internationally bestselling text on marketing planning In the newly revised ninth edition of Marketing Plans, a team of renowned marketing strategists and professors delivers a fully updated version of the gold standard in marketing planning textbooks. The book contains a proven, start-to-finish approach to planning your firm’s marketing and is complemented by brand-new...
    Paperback
    $9599
    Available
    Ships in 3-4 weeks
  • Creating Powerful Brands
    This has long been the one book that students can rely on to get them thinking critically and strategically about branding. This new fourth edition is no exception. The definitive introductory textbook for this crucial topic, it is highly illustrated and comes packed with over 50 brand-new, real examples of influential marketing campaigns. In this influential textbook, de Chernatony, McDonald...
    Paperback
    $13200
    Available
    Ships in 4-6 weeks

More from Education & Reference

View all
  • Revenge of the Tipping Point
    Twenty-five years after the publication of his groundbreaking first book, Malcolm Gladwell returns with a brand new volume that reframes the lessons of The Tipping Point in a startling and revealing light. What does the heartbreaking fate of the cheetah tell us about the way we raise our children? Why do elite universities care so much about sports? What is...
    Paperback
    $2999
    Elsewhere:
    $3999
    (1)
    Available
    Ships in 4-6 weeks
  • The Body Keeps the Score
    The Body Keeps the Score by Dr Bessel van der Kolk is a compelling and compassionate exploration of the deep-seated impact of trauma on the human body and mind. This groundbreaking work delves into the complex causes of trauma and paints a vivid picture of the revolutionary treatments that are enabling countless individuals to reclaim their lives filled with purpose...
    Paperback
    $2400
    Elsewhere:
    $3000
    In Stock
    Ships tomorrow
  • New Release
    The Age Code
    What if the food you eat could rewind your biological clock? 'Clear and compelling' β€” Chris van Tulleken 'Really interesting and insightful' β€” Joe Wicks 'Fascinating' β€” Tim Spector From the rising incidence of cancer in the under-50s to increased infertility rates, there are signs everywhere that growing numbers of us are ageing too quickly. Why? Many believe there’s one...
    Paperback
    $2999
    Elsewhere:
    $3799
    In Stock
    Ships tomorrow
  • Signed Copy
    New Release
    "What Were You Thinking!?"
    Everything parents need to know about their baby, child or teen's developing brain to raise resilient, emotional intelligent kids, by globally renowned neuroscience educator Nathan Wallis. 'What were you thinking!?'If you've ever asked this in despair while watching a toddler melt down, a tween push boundaries or a teenager make a truly terrible decision, this book is for you.InΒ "What Were...
    Paperback
    $3299
    Elsewhere:
    $3999
    In Stock
    Ships tomorrow
  • One Last Question, Prime Minister
    From Muldoon to Luxon, untold stories from the House of Parliament Barry Soper has spent close to five decades questioning New Zealand's prime ministers.From the imposing, larger-than-life characters of Rob Muldoon and David Lange, to the golden age of Helen Clark and John Key, and the post-Covid era of Jacinda Ardern and the 'Chrises', Soper's insight and nose for a...
    Paperback
    $3199
    Elsewhere:
    $3999
    (6)
    In Stock
    Ships tomorrow
  • New Release
    2027 Witch's Diary - Southern Hemisphere
    From the bestselling authors of Spellcasting, which has now sold over 250,000 copies worldwide, comes the essential witchy journal to plan your days, harness magick, and connect with higher powers. Features include: 8" x 6" (8" x 12" open) Beautiful glossy gold gatefold cover Compact size, perfect to carry in your bag and keep on you throughout the day 12-month...
    Paperback
    $1999
    Elsewhere:
    $2299
    In Stock
    Ships tomorrow
  • New Release
    Regime Change
    From the two reporters who have covered him more closely than perhaps anyone else over the past decade comes this definitive portrait of Donald Trump in the White House and the first year of his second presidency. Based on hundreds of interviews and unprecedented reporting from deep within the administration’s most closely guarded rooms, Regime Change takes the reader into...
    Paperback
    $3299
    Elsewhere:
    $4299
    (1)
    In Stock
    Ships tomorrow
  • Signed Copy
    Go Hard or Go Home
    From the front bench to rock bottom:Β Go Hard or Go HomeΒ is Kiri Allan's fearless memoir of ambition, disruption and survival in NZ politics and beyond. Kiri Allan's six-year political career spanned some of the most challenging times in recent history. Events a government might encounter once in a generation stacked up: a terrorist attack, a volcanic eruption, destructive and deadly...
    Paperback
    $3199
    Elsewhere:
    $4000
    Pre-order
    Out 4 Aug 2026
  • Roadmap to Property Success
    Ready to ditch the 9-to-5 and build lasting wealth through property? In Roadmap to Property Success, seasoned investor and coach Steve Goodey shares the exact strategies that helped him – and thousands of Kiwis – build sustainable property portfolios from scratch. With real-life lessons, hard-won wisdom, and zero sugar-coating, this is your no-BS guide to property investing in New Zealand....
    Paperback
    $3199
    Elsewhere:
    $3999
    In Stock
    Ships tomorrow
  • Maori Made Easy Workbook 1/Kete 1
    Maori Made Easy Workbook 1/Kete 1 by Scotty Morrison is the ultimate companion for anyone eager to learn the beautiful and complex Maori language. Whether you're starting from scratch or looking to brush up on your skills, this workbook offers a structured and engaging way to immerse yourself in te reo Maori. Designed to be accessible regardless of your starting...
    Paperback
    $2000
    Elsewhere:
    $2500
    (1)
    In Stock
    Ships tomorrow
  • New Release
    Suicidal Empathy
    The bestselling author of The Parasitic Mind shows why empathy in politics leads to civilizational collapse. What happens when a society elevates victimhood to a virtue and decides that punishment is cruel? You get the disease Dr. Gad Saad calls suicidal empathy. And the West may be terminally infected. In his new book, Suicidal Empathy, Saad unleashes a blistering critique...
    Paperback
    $3099
    Elsewhere:
    $3799
    In Stock
    Ships tomorrow
  • Strangers
    The must-read memoir of the end of a marriage and the start of a personal revolution, based on the iconic Modern Love essay in the New York Times and perfect for fans of Glennon Doyle. "A beautifully written eulogy for the loss of a relationship" β€” Joyce Carol Oates How do we go on when a loved one betrays us?...
    Paperback
    $3299
    Elsewhere:
    $4000
    (2)
    In Stock
    Ships tomorrow

Why buy from us?

Book Hero is not a chain store or big box retailer. We're an independent 100% NZ-owned business on a mission to help more Kiwis rediscover a love of books and reading!

Service & Delivery

Service & Delivery

Our warehouse in Auckland holds over 100,000 books, toys, board games and puzzles in-stock so you're not waiting for your order to arrive from overseas.

Auckland Bookstore

Auckland Bookstore

We're primarily an online store, but for your convenience you can pick up your order for free from our bookstore, which is right next door to our warehouse in Hobsonville.

Our Gifting Service

Our Gifting Service

Books make wonderful thoughtful gifts and we're here to help with gift-wrapping and cards. We can even send your gift directly to your loved one.