Jacob Parks

Your guide to business development maturation in the professional services sector The Growth Engine describes the main challenge professional services firms face as they grow and shows how to develop a scalable business development effort. It covers everything from CRM systems and metrics around utilisation, to service development and expansion, to account planning and cross-selling, to winning new clients, to...

Learn the secrets of how recurring revenue is driven at expert firms like BCG, KPMG, EY, and more. Never Say Sell: How the World's Best Consulting and Professional Services Firms Expand Client Relationships explains how to scale individual engagements into long-term business relationships. Co-written by Tom McMakin, the co-author of How Clients Buy and an expert in account development, along...