Information Systems

This book adopts a holistic interpretation of information architecture, offering libraries and information professionals a variety of methods, tools, and techniques for designing websites and information systems that support workflows and the needs of those "managing information". The editors argue that information architecture for libraries has largely focused on content architecture, while library assessment literature has centred on performance measurement and change management strategies. There is a gap concerning information services, with limited attention on the process architecture of a library and information service, and methods for business process analysis.

Information Systems: Process and Practice aims to fill that gap with a blend of theory and supporting case studies penned by an international lineup of contributors, including Sally Burford, Fernando Loizides, Catherine Burns, and Adam Euerby. The case studies span a wide variety of settings, from discrete resource discovery projects for academic and cultural institutions, through to design for large organisational websites. These include research evidence about user experience for semi-structured document design on websites, extending to the health sector with examples such as patient support websites and clinical document management.

This book:

• Offers a holistic view and interpretation of information architecture in the context of libraries across the sector, globally.
• Discusses research and methods that assist libraries and information services in working from strategic business objectives through to organising processes that support the information services offered, and the information management functions facilitated.
• Opens a new research area on the link between information behaviour research and information systems and architecture, supported by case studies and projects.
• Includes contributions from an international range of experts from diverse backgrounds.
• Features introductory sections and chapter commentary from the editors to synthesise the discussions.

This will be essential reading for researchers in information science, particularly in the areas of digital libraries, information architecture, and information systems. It will also be beneficial for practitioners and students in these fields who wish to understand the varying research issues and challenges and learn how they have been addressed in various research projects.