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Digital Mediation

By Mr Stephen Walker and Stephen Walker
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Brief Description
Digital Mediation is here to stay, but how do mediators, advisers, and clients achieve the same results from digital mediations as they do from face-to-face mediations? Do new skills and mindsets need to be learnt? Can you build rapport online? Can you read emotions? How do... Read More
Format: Paperback / softback
$15599
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Digital Mediation is here to stay, but how do mediators, advisers, and clients achieve the same results from digital mediations as they do from face-to-face mediations?

Do new skills and mindsets need to be learnt? Can you build rapport online? Can you read emotions? How do you market online? How do you decide whether it’s the right choice for your dispute? How does digital mediation fit into the world of the Digital Justice System and mandatory mediation?

Answering these questions and many more, this is the only book to focus on mediation as opposed to other means of Online Dispute Resolution such as arbitration.

This title:

  • Includes checklists and templates written by a mediator who has conducted over 280 digital mediations
  • Covers topics including smart systems, β€˜smart settle’, the use of artificial intelligence, ChatGPT, and mixed media mediations
  • Teaches mediators, advisers, and clients the different skills and mindsets essential to success in the world of digital mediation
  • Shows how to market mediation online with practical guidance on websites, videos, blogs, and podcasts

This book is essential reading for all mediators wishing to adapt to the new norm of digital mediation.

This title is included in Bloomsbury Professional's Mediation online service.

Book Details

INFORMATION

ISBN: 9781526525741

Publisher: Bloomsbury Publishing PLC

Format: Paperback / softback

Date Published: 01 February 2024

Country: United Kingdom

Imprint: Bloomsbury Professional

Audience: Professional and scholarly

DIMENSIONS

Spine width: 28.0mm

Width: 156.0mm

Height: 248.0mm

Weight: 560g

Pages: 328

Collections

Education & Reference Mr Stephen Walker Non-Fiction Stephen Walker

About the Author

Stephen Walker is an independent civil and commercial mediator. He has conducted over 900 mediations. He is ranked in Tier 1 of UK mediators in both Chambers and Partners and in The Legal 500 and also in Who Who’s Legal.

Stephen became an accredited specialist online mediator in 2015 and has completed over 280 online mediations. He also undertook specialised training in family and workplace mediation and is dual certified in the USA through INADR.

Stephen is a solicitor of the Supreme Court of England and Wales, a Fellow of the Chartered Institute of Arbitrators and the Royal Society of Arts, until 2022 was a visiting lecturer in mediation at King’s College London. He regularly delivers workshops, talks and presentations on mediation.

Stephen is the author of five mediation books published by Bloomsbury Professional, including Setting Up in Business as a Mediator and Mediation Behaviour: Why We Act Like We Do.

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