Airlines: Managing to Make Money
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Airlines: Managing to Make Money
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Drawing on recent developments in the services management, strategic management and brand management literature, this stimulating and well-illustrated book presents critical new approaches to developing customer-centred airline strategies. Designed for a wide audience of aviation management students and professionals.
Drawing on recent developments in the services management, strategic management, and brand management literatures, this stimulating and well-illustrated book presents critical new approaches to developing customer-centered airline strategies.
Designed for a wide audience of aviation management students and professionals, it acts as a linking text, using a services management approach to integrate strategy, marketing, human resources management, and operations.
Written in an accessible and practical style, it is the first book to draw together a broad range of knowledge from contemporary management fields to produce a framework specifically relevant to the airline industry.
Airlines: Managing to Make Money is an unparalleled resource for students and airline managers alike.
Book Details
INFORMATION
ISBN: 9781138381087
Publisher: Taylor & Francis Ltd
Format: Paperback / softback
Date Published: 23 August 2018
Country: United Kingdom
Imprint: Routledge
Audience: General / adult, Tertiary education
DIMENSIONS
Width: 156.0mm
Height: 234.0mm
Weight: 840g
Pages: 456
About the Author
Stephen Holloway is a Consultant to the air transport industry, specializing in both strategic and financial management.
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