At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you get past passive-aggressive comments? And how do you know if you're difficult to work with? Dealing with Difficult People explains the research behind our emotional response to awful colleagues—and how to build the empathy and...

Build trust - and create more value. Whether you're negotiating a salary, a deal with a supplier, or your workload, thoughtful preparation increases your confidence, resilience - and results. But it's not just numbers and strategies. Advocating for yourself, your team, and your business can feel personal, so you also need to manage the emotions that arise during the process....

HBR's 10 Must Reads on Strengthening Your Soft Skills by Richard Boyatzis, Amy Gallo, Amy Jen Su, Harvard Business Review, and Daniel Goleman will help you strengthen your soft skills and reach your leadership potential. If you read nothing else on developing your interpersonal skills, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected...

Conduct more productive conversations. As a working parent, you lead meetings, advocate for your children, and make presentations that win clients—all with ease. But when your personal life spills into your professional life—whether it's negotiating a schedule change with your boss or talking to your spouse about responsibilities at home—it can be a challenge to communicate effectively and reach agreement....

Move ahead in your career - without leaving your family behind What happens when you're no longer setting goals and chasing dreams that work for you alone? When the career choices you make have ripple effects on your family? Can you uproot your household for an overseas assignment even if it's a surefire path to promotion? How do you make...

Emotional intelligence has been shown to be more important than other competencies in determining outstanding leadership. Emotions drive some of our most critical professional interactions—whether you're inspiring your team to higher performance, persuading your boss to see something from your point of view, dealing with difficult colleagues, or managing your own stress level. Indeed, knowing how to manage emotions has...

It's time for female leaders to stand out. Women often aren't seen for their leadership potential. We face a double bind, forced to choose whether to be liked or respected, while neither one alone is enough to secure a seat at the table. It's up to organisations to change, but until then, what's an aspiring female leader to do? You,...

Build your ability to discuss tough topics at work. At times in our careers, we face conversations that bring out tense emotions. Our instinct may be to avoid them entirely, but engaging in challenging conversations can create opportunities to build stronger work relationships, teams, and organisations. Having Difficult Conversations will help you learn how to communicate productively under stress, offer...

Bring Christmas closer one day at a time with this show-stopping Wasgij Advent Calendar - Christmas TV Special! There are 24 doors to open, each with its own 54-piece puzzle inside. It’s the busiest time of the year for Santa, not only because of all the presents he needs to deliver, but also because of the countless movies and TV...

Twelve years after they were exposed and discredited in the book Dirty Politics, some of the most cynical people in New Zealand politics are back. The epitome is Jordan Williams, with his abysmal attitudes to women, morality-free fundraising as a lobbyist for the tobacco industry and – worst and most destructive in New Zealand’s recent history – him and his...

Fiddlies, 3D printed animals, to fiddle with! Price is for one Fiddlie Design is sent randomly

A BOLD AND BITING SATIRE. WILL HAVE YOU GASPING TO THE FINAL PAGE — Nita Prose WICKEDLY FUNNY, BEAUTIFULLY WRITTEN AND FRIGHTENINGLY PERCEPTIVE — Abigail Dean INVENTIVE, ADDICTIVE, A WILD RIDE — Ashley Audrain SHOT THROUGH WITH HUMOUR AND LACED WITH DARKNESS — Clare Mackintosh The Stepford Wives meets The Handmaid's Tale — Hannah Deitch My name was Natalie Heller...

THE INTERNATIONAL BESTSELLING PHENOMENON'For anything to be truly good, there must be love in it. Nothing is what it's supposed to be if love is not at the core.' One morning, a stranger arrives in the town of Golden. No one knows who he is or where he came from…His name is Theo and he's arrived there by chance –...

Window Designer - Bring amazing spiral Spirograph designs to your windows and mirrors! New Window Designer Tool - Press and hold the Window Designer tool firmly against a surface, and the Cyclex wheel makes it simple to draw intricate spiral designs! Can be compatible with other wet-erase markers. Fun for Kids - This Spirograph set is perfect for kids ages...

Honour his legacy with the greatest gift of all—his story. The Official Hear Your Story Collection Your dad's story is more than just memories—it's a journey filled with wisdom, experiences, and defining moments that shaped his life. Dad, I Want to Hear Your Story is a guided journal that gives him the chance to share those stories in his own...

All five of the Court of Thorns and Roses paperbacks packaged together in a gorgeous box set. "Passionate, violent, sexy and daring." —USA TODAY on A Court of Thorns and Roses Feyre is a huntress. The skin of a wolf would bring enough gold to feed her sisters for a month. But the life of a magical creature comes at...