Tim Buckley Owen

Successful Enquiry Answering Every Time is designed to guide information professionals through all the stages of research, from finding out what the enquirer really wants, to providing a polished, value-added answer. When people want to satisfy their immediate curiosity, they’re much more likely to use a search engine on their mobile device than ask their local library. But while the...

Successful Enquiry Answering Every Time is designed to guide information professionals through all the stages of research, from finding out what the enquirer really wants, to providing a polished, value-added answer. When people want to satisfy their immediate curiosity, they're much more likely to use a search engine on their mobile device than ask their local library. But while the...