Series: Harvard Business Review Book Series

Life's too short to be unhappy at work "I'm working harder than I ever have, and I don't know if it's worth it anymore." If you're a manager or leader in today's high-speed, high-stress economy, these words have probably run through your mind, maybe more than once. Many people in management positions are feeling fed up, burned out, and unhappy...

What does it mean "to dell?" This newly coined business verb means to mass-customize, making products only in response to actual demand. This allows a product to "go direct" to a customer, and it's what Dell Computer does instead of forcing mass-produced computers on its customers. And Dell's not alone. As editors Jim Gilmore and Joe Pine point out in...