Michele Zanini

Our organisations are failing us. They're sluggish, change-phobic, and emotionally arid. Human beings, by contrast, are adaptable, creative, and full of passion. This gap between individual and organisational capability is the unfortunate by-product of bureaucracy – the top-down, rule-choked management structure that undergirds virtually every organisation on the planet. Invented in the nineteenth century with the goal of turning people...

A powerful new edition of the Wall Street Journal bestseller that helps leaders build radically more human and capable organisations. Now more than ever, we need organisations that are daring, resilient, and creative. Unfortunately, when confronted by unprecedented challenges, most companies and institutions prove to be timid, plodding, and orthodox. The culprit is bureaucracy. With its top-down power structures and...