Policy in Action

Name: Policy in Action
Brand: Hachette Aotearoa New Zealand
SKU: 9781921410727
Price: 59.99 NZD
Availability: InStock

The Challenge of Service Delivery

By Ben Freyens and John Wanna and John Butcher

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Summary

Policy in Action examines the transformation of government over the past three decades, focusing on the Australian context. It explores how changes in public policy formulation have influenced the design, delivery, and management of government programs and services. The book provides detailed accounts of public service initiatives and offers insights into improving their effectiveness.
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Format: Paperback / softback

$59⁹⁹

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Policy in Action

$59⁹⁹

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This book suits students, practitioners, and scholars of politics, public administration, and policy studies seeking to understand contemporary government operations in Australia.

How has public policy formulation changed and affected the design and delivery of government programs and services in Australia? This book addresses this question, offering descriptive accounts of how public services programs are designed and implemented and how they might be better managed.

Description

Modern governments have undergone significant change over the past 30 years. Such change has affected the way governments structure their organisations, deliver services and relate to their citizenry. But how has public policy formulation changed and affected the design and delivery of government programs and services in Australia?

Policy in Action is the first book to address this question, offering descriptive accounts of how public services programs are designed and implemented and how they might be better managed.

Book Details

INFORMATION

ISBN: 9781921410727

Publisher: UNSW Press

Format: Paperback / softback

Date Published: 01 November 2009

Country: Australia

Imprint: UNSW Press

Audience: Tertiary education, Professional and scholarly

DIMENSIONS

Weight: 455g

Pages: 320

Collections

Ben Freyens Education & Reference John Butcher John Wanna Non-Fiction Politics & Current Affairs

About the Author

John Wanna is the Australian and New Zealand School of Government (ANZOG) Foundation Professor of the Sir John Bunting Chair of Public Administration based at the Australian National University. He is a professor of public policy at Griffith University and has coauthored, edited, and contributed to a number of books and articles on comparative politics, public policy, and public sector budgeting and finance.

John Butcher has worked as a policy practitioner chiefly in the areas of disability and housing policy. He manages production of the ANZSOG monograph series published by ANU E Press at the Research School for Social Sciences at the Australian National University.

Benoît Freyens is a postdoctoral research fellow at the Research School of Social Science at the Australian National University and is a former technical expert for the European Statistical Office (Eurostat) in Luxembourg as well as a former lecturer in economics at Deakin University and University of New South Wales.