Dennis Nickson

This textbook explores the policies and practices employed in the management of people working in the tourism, hospitality, and events industries. It considers the nature of these industries and the varied approaches that organisations take with the handling of matters such as recruitment, health and welfare, and remuneration. The book is enriched with topical case studies that describe and illustrate...

Human Resource Management for the Hospitality and Tourism Industries, 2nd Edition, takes an integrated look at HRM policies and practices in the tourism and hospitality industries. Utilising existing human resource management (HRM) theory and practice, it contextualises it to the tourism and hospitality industries by looking at the specific employment practices of these industries, such as how to manage tour...