Daniel Diermeier

A scientific approach to corporate reputation from the field’s leading scholar. Public opinion is a core factor of any organisation’s success—and sometimes its failings. Whether through crisis, mismanagement, or sudden shifts in public sensibility, an organisation can run afoul in the span of a Tweet. In Reputation Analytics, Daniel Diermeier offers the first rigorous analytical framework for understanding and managing...

Leverage your company’s most important asset! In our lightning-fast digital age, a company can face humiliation and possibly even ruin within seconds of a negative tweet or blog post. Over the last year, companies such as BP, Goldman Sachs, and Toyota have experienced serious blows to their images that could have had reduced impact if their leaders had implemented reputation...

An insider's guide to university finances, for non-insiders. The finances of higher education have never been more challenging. From two-year institutions to the Ivy Leagues, from department chairs to provosts, administrators face revenue shortfalls and financial insecurity. A fundamental understanding of financial management is more essential than ever for university leaders at every level—as is a true partnership between academic...