Customer Data and Privacy: The Insights You Need from Harvard Business Review
Is it possible to take advantage of the benefits of data collection - and mitigate risks - for both companies and customers? Most consumers are not very skilled at evaluating privacy risks; they're either unable to determine the cost of sharing personal data online or unaware of what they're sharing. (Doesn't everyone scroll down without reading to click 'I accept'?)...Paperback$1499Unit price /UnavailableAvailableShips in 4-6 weeks