Hotel Management and Operations
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Hotel Management and Operations
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Hotel Management and Operations, Fifth Edition provides a practical, up-to-date, and comprehensive approach to how professionals across the industry manage different departments within their operation. From the front office to finance, from marketing to housekeeping, this resource offers advanced theory played out in practical problems.
This newly updated edition is a compilation of readings, divided into nine sections, each examining a specific hotel department or activity. Each topic is examined through a variety of viewpoints on the duties, responsibilities, problems, and opportunities encountered there.
Multidimensional case studies, taking a practical approach, challenge readers to identify the central issues involved in complex management problems, understand the structure and resources of the department in question, and find solutions that may help in managing other hotel resources and departments.
Book Details
INFORMATION
ISBN: 9780470177143
Publisher: John Wiley & Sons Inc
Format: Paperback / softback
Date Published: 19 February 2010
Country: United States
Imprint: John Wiley & Sons Inc
Edition: 5th edition
Illustration: Charts: 0 B&W, 0 Color; Drawings: 26 B&W, 0 Color; Tables: 25 B&W, 0 Color
Audience: Tertiary education, Professional and scholarly
DIMENSIONS
Spine width: 23.0mm
Width: 191.0mm
Height: 231.0mm
Weight: 771g
Pages: 512
About the Author
Michael J. O'Fallon, PhD, teaches in the Hospitality and Tourism Management Department in the College of Business at James Madison University.
Denney G. Rutherford, PhD, is the Endowed Chair Emeritus in the School of Hospitality Business Management at Washington State University.
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