Telephone Sales For Dummies
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Telephone Sales For Dummies
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See moreNearly 100 million Americans (one out of three) purchase goods and services over the phone each year. Telephone Sales For Dummies shows both new and seasoned sales reps, from realtors, insurance agents to telemarketers, how to create pre-call plans and effectively prospect via the phone.
Nearly 100 million Americans (one out of three) purchase goods and services over the phone each year. Telephone Sales For Dummies shows both new and seasoned sales reps, from realtors and insurance agents to telemarketers, how to create pre-call plans and effectively prospect via the phone.
Packed with techniques, scripts, and dialogues, this hands-on, interactive guide assists readers with making cold calls, warm calls, and referral calls. It helps them plan and execute openings to create interesting dialogue, ask key questions, and develop persuasive presentation techniques.
Additionally, the book offers guidance on working within the No Call Law parameters, leaving effective and enticing voicemails that get results, getting past screeners and obtaining quality referrals, finding hot leads, and creating callback scripts that close the sale.
Book Details
INFORMATION
ISBN: 9780470168363
Publisher: John Wiley & Sons Inc
Format: Paperback / softback
Date Published: 30 November 2007
Country: United States
Imprint: For Dummies
Audience: Professional and scholarly
DIMENSIONS
Spine width: 15.0mm
Width: 155.0mm
Height: 234.0mm
Weight: 408g
Pages: 288
About the Author
Dirk Zeller specializes in training and coaching sales people and speaks regularly at industry events. He is the author of the bestselling Success As a Real Estate Agent For Dummies.
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