Why People Do What They Do
Why do people behave in the way they do and how can we get them to change? Drawing on a large body of empirical research, Lahlou shows that people's behaviour is predictable and shaped by 'installations' combining three sets of factors: what is technically possible (affordances of the environment), what people are able to do (embodied competences), and what monitors...Paperback$3599Unit price /UnavailableAvailableShips in 3-4 weeks