Emotional Intelligence for Sales Leadership

The best way to get ahead in sales is by developing the critical soft skills that will enable you not just to survive but thrive.

Chronic complainers, no-accountability finger-pointers, or learning-resistant laggards—these culture-killers cost sales organisations more in productivity than being weak in the so-called hard skills of selling. Sales leadership expert Colleen Stanley shows how emotional intelligence and the development of these critical soft skills improve sales leadership effectiveness and outperform doubling down on more sales technology tools and fads.

In Emotional Intelligence for Sales Leadership, Colleen provides sales secrets that:

• Show sales leaders why ‘real world’ empathy and emotion management are the keys to building strong relationships with their sales team.
• Offer simple steps on how sales leaders create sales cultures that embrace feedback and change through the development of critical emotional intelligence skills.
• Provide guidance on how to identify key emotional intelligence skills needed in your hiring process to build resilient sales teams.
• Walk readers through the process of training sales teams on soft skills that ensure the consistent execution of the right selling behaviours.

The missing link is in hiring for and developing emotional intelligence skills in sellers and sales leaders. Emotional Intelligence for Sales Leadership will connect with anyone charged with growing sales in business-to-business or business-to-consumer sales.