Bruce Patton

Difficult Conversations, written by Bruce Patton, Douglas Stone, and Sheila Heen, is an indispensable guide that provides readers with the skills needed to navigate life's most challenging conversations effectively. The 10th anniversary edition of this classic guide, enriched with insights from 15 years of research at the Harvard Negotiation Project, equips us with the tools necessary to transform potentially explosive...

INTERNATIONAL BESTSELLER • Learn the secret to successful negotiation with this proven, step-by-step strategy—now updated and revised. “The authors have packed a lot of commonsensical observation and advice into a concise, clearly written little book.” —Bloomberg Businessweek One of the key business texts of the modern era, Getting to Yes has helped millions of people learn a better way to...