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People Skills
How To Assert Yourself, Listen To Others, And Resolve Conflicts
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Check link for latest rating. ( 1,899 ratings, 145 reviews)
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People Skills
$3600
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Elsewhere:
Unit price
/
Unavailable
Book Hero Magic created this recommendation. While it's new and still learning, it may not be perfect - your feedback is welcome! IS THIS YOUR NEXT READ?
Book Hero Magic formatted this description to make it easier to read. While it's new and
still learning, it may not be perfect - your
feedback is welcome!
Description
A wall of silent resentment shuts you off from someone you love. You listen to an argument in which neither party seems to hear the other. Your mind drifts to other matters when people talk to you.
People Skills by Robert Bolton is a comprehensive communication-skills handbook that addresses these all-too-common issues. This essential guide is designed to help you eliminate communication problems and forge stronger, more meaningful connections with others. The book starts by identifying and describing the 12 most common communication barriers, or "roadblocks," that can damage relationships by increasing defensiveness, aggressiveness, or dependency.
Bolton expertly outlines effective skills in crucial areas such as listening, asserting yourself, resolving conflicts, and working out problems with others. Each chapter is filled with practical ideas and exercises geared towards fostering effective communication habits.
With the help of People Skills, you can learn how to listen more attentively, allowing you to genuinely understand the feelings and thoughts of others. By mastering assertiveness, you can express your own needs and feelings openly and appropriately, without being aggressive or causing unnecessary conflict.
The book also delves into conflict resolution, providing techniques to navigate and resolve disputes constructively. This is particularly useful in high-stress or emotionally charged situations, where clear and calm communication is most needed.
Applying the strategies found in People Skills can lead to closer family ties, warmer friendships, and more productive work relationships. It equips you with the necessary skills to communicate more effectively, thereby transforming how you interact with the people around you.
Whether you are seeking to improve personal relationships or professional collaboration, this book offers valuable insights and tools to help you communicate more effectively and build stronger connections with others.
Book Hero Magic summarised reviews for this book. While it's new and still learning, it may not be perfect - your feedback is welcome! HOW HAS THIS BEEN REVIEWED?
People Skills by Robert Bolton is praised for its practical advice on improving communication and resolving conflicts. Readers appreciate its clear explanations, actionable techniques, and real-world examples. It is described as a valuable resource for both personal and professional relationships.
Book Details
INFORMATION
ISBN: 9780731800315
Publisher: Simon & Schuster Australia
Format: Paperback / softback
Date Published: 01 November 1987
Country: Australia
Imprint: Simon & Schuster Australia
Audience: General / adult
DIMENSIONS
Weight: 250g
Pages: 300
About the Author
Robert Bolton, Ph.D., is president of Ridge Consultants in Cazenovia, New York, a firm that specializes in improving human performance in industry, health care, education, and government. His staff has taught communication skills to thousands of managers, salespersons, first-line supervisors, secretaries, customer-relations personnel, teachers, members of the clergy, health-care workers, couples, and others. He is the author ofΒ People Skills,Β People Styles at Work, andΒ Listen Up or Lose Out.
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Listen Up or Lose Out
Learning how to actively listen and absorb what a person is saying, thinking, and feeling can set the stage for dramatically improved relationships and increased personal success. Most people retain only a fraction of what they hear, resulting in miscommunications and lost opportunities. In Listen Up or Lose Out, communications expert Robert Bolton highlights the underestimated and under-utilised tool of...Paperback$3200Elsewhere:$3500Unit price /UnavailableAvailableShips in 4-6 weeks -
Social Style/Management Style
What is social style, and how can you make it work for you in a business situation? Your success at any management level depends largely on your ability to deal with other people. In this business-oriented approach to interpersonal relationships, management experts Robert Bolton and Dorothy Grover Bolton show you how to assess various behaviour patterns and how to use...Paperback$2900Elsewhere:$3200Unit price /UnavailableAvailableShips in 4-6 weeks
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