{"product_id":"why-didnt-you-say-that-in-the-first-place-by-richard-heyman-9780787903442","title":"Why Didn't You Say That in the First Place?","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003eEver get the feeling that your coworkers don't understand you?\u003c\/p\u003e\n\n\u003cp\u003eMisunderstanding through poor communication is rampant in the workplace, yet most workers just shrug their shoulders and accept misunderstanding as a fact of life. In \u003cem\u003eWhy Didn't You Say That in the First Place?\u003c\/em\u003e, the author offers a path to clear communication by demonstrating how we can always reach full mutual understanding with others by using the power of plain talk in a systematic way.\u003c\/p\u003e\n\n\u003cp\u003eYou'll discover:\u003c\/p\u003e\n\n\u003cul\u003e\n  \u003cli\u003eWhy nobody understands you\u003c\/li\u003e\n  \u003cli\u003eWhy misunderstanding is normal\u003c\/li\u003e\n  \u003cli\u003eThe power of strategic talk\u003c\/li\u003e\n  \u003cli\u003eCommunicating when understanding is critical\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003eThe book is full of anecdotes, illustrations, sample conversations, and checklists to show readers how misunderstandings can be prevented in everyday settings.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":46855486341356,"sku":"9780787903442","price":47.99,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/9780787903442.jpg?v=1759269460","url":"https:\/\/bookhero.co.nz\/products\/why-didnt-you-say-that-in-the-first-place-by-richard-heyman-9780787903442","provider":"Book Hero","version":"1.0","type":"link"}