{"product_id":"understanding-measuring-and-improving-daily-management-by-ross-kenneth-kennedy-9781138589285","title":"Understanding, Measuring, and Improving Daily Management","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cem\u003eUnderstanding, Measuring, and Improving Daily Management\u003c\/em\u003e explains the critical parts of a continuous improvement strategy to achieve Operational Excellence and where reactive improvement through effective daily management fits in. In addition, it shows the consequences to your Operational Excellence journey if daily management is not performed well.\u003c\/p\u003e\n\n\u003cp\u003eReactive improvement develops the capability and discipline within the organisation to rapidly recover from an event or incident that stops you from achieving your expected or target performance for the day, shift, or hour. Most importantly, it enhances your ability to capture learning and initiate corrective actions, ensuring the event or incident will not re-occur anywhere across the organisation. As such, reactive improvement focuses on improving daily management through daily review meetings, information centres that support these meetings, and the enhancement of frontline problem-solving root cause analysis capability at all levels.\u003c\/p\u003e\n\n\u003cp\u003eThe book introduces the seven elements of reactive improvement that must work in concert for effective daily management. It allows readers to rate their site or department to determine their starting point compared to best practices:\u003c\/p\u003e\n\n\u003cp\u003e1. \u003cb\u003eSupportive organisation structure\u003c\/b\u003e to develop your people, enabling ownership and accountability for the performance of their area of responsibility.\u003c\/p\u003e\n\n\u003cp\u003e2. \u003cb\u003eEffective frontline leaders\u003c\/b\u003e to ensure everyone else in the leadership structure is not working down a level.\u003c\/p\u003e\n\n\u003cp\u003e3. \u003cb\u003eAppropriate measures\u003c\/b\u003e with expected targets linked to the site’s Key Success Factors for Operations, ensuring goal alignment and relevance to the focused area.\u003c\/p\u003e\n\n\u003cp\u003e4. \u003cb\u003eStructured daily review meetings\u003c\/b\u003e to identify opportunities (problems\/incidents) and monitor the progress of their solutions to prevent recurrence.\u003c\/p\u003e\n\n\u003cp\u003e5. \u003cb\u003eVisual information centres\u003c\/b\u003e that display daily and trending performance, along with the monitoring of actions to address raised problems\/issues.\u003c\/p\u003e\n\n\u003cp\u003e6. \u003cb\u003eFrontline problem-solving root cause analysis capability\u003c\/b\u003e across the site.\u003c\/p\u003e\n\n\u003cp\u003e7. \u003cb\u003eRapid sharing of learning capability\u003c\/b\u003e across shifts, departments, and the organisation.\u003c\/p\u003e\n\n\u003cp\u003eThe author outlines in detail why each of the seven elements is important to achieving Operational Excellence, and most importantly, how to implement each element, supported with many templates and tools.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":47608228315372,"sku":"9781138589285","price":79.99,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/9781138589285-understanding-measuring-and-improving-daily-management.jpg?v=1778191261","url":"https:\/\/bookhero.co.nz\/products\/understanding-measuring-and-improving-daily-management-by-ross-kenneth-kennedy-9781138589285","provider":"Book Hero","version":"1.0","type":"link"}