{"product_id":"times-up-by-ronald-j-baker-9781119893523","title":"Time's Up!","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cstrong\u003ePut values—and value—over volume with a professional services subscription model\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eProfessional firms are built on relationships. But you wouldn't know it by observing their predominant business model—a model centred on selling transactions and inputs, not outcomes that deepen and strengthen relationships.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eTime’s Up!\u003c\/em\u003e offers you a guide to building a more valuable firm, one where relationships and lifetime customer value are at the centre of how you create and capture value. You’ll learn how to:\u003c\/p\u003e\n\n\u003cul\u003e\n    \u003cli\u003eCreate customer lifetime values that far exceed acquisition and retention costs\u003c\/li\u003e\n    \u003cli\u003eMove customer relationships to the centre of your firm\u003c\/li\u003e\n    \u003cli\u003eLeverage the collective knowledge of your customers\u003c\/li\u003e\n    \u003cli\u003eElevate customers from where they are to their desired future by providing transformations, where the customer is the product\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003eOnly uncommon offerings command uncommon prices. \u003cem\u003eTime’s Up!\u003c\/em\u003e introduces you to a revolutionary new business model that transforms your firm, your teams, and your results with the customer right at the centre of the process.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":46855332888812,"sku":"9781119893523","price":75.99,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/0bfa65a946de9824608b7056b579969b.jpg?v=1759278881","url":"https:\/\/bookhero.co.nz\/products\/times-up-by-ronald-j-baker-9781119893523","provider":"Book Hero","version":"1.0","type":"link"}