{"product_id":"the-secrets-of-facilitation-by-michael-wilkinson-9781118206133","title":"The Secrets of Facilitation","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003eThe revised edition of this facilitation classic offers a wealth of targeted techniques for facilitators who seek effective, consistent, and repeatable results. Based on Michael Wilkinson's proven SMART (Structured Meeting And Relating Techniques) approach, \u003ci\u003eThe Secrets of Facilitation\u003c\/i\u003e can help achieve stellar results when managing, presenting, teaching, planning, and selling, as well as in other professional and personal situations.\u003c\/p\u003e\n\n\u003cp\u003eThis expanded edition includes new chapters on facilitating virtual meetings, cross-cultural teams, and large groups and conferences. It also provides a series of strategies for engaging teams, additional information about making meetings more productive, and further guidance on preventing dysfunctional behaviour. In addition, the book contains a wealth of fresh case studies and an ancillary website with must-have tools and techniques for both the beginner and the seasoned facilitator.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003ePraise for the First Edition of \u003ci\u003eThe Secrets of Facilitation\u003c\/i\u003e\u003c\/em\u003e\u003c\/p\u003e\n\n\u003cp\u003e\"One of the single most powerful processes is the ability to successfully lead a group to an impactful, actionable outcome. In \u003ci\u003eThe Secrets of Facilitation\u003c\/i\u003e, beginning and experienced facilitators alike will find tools to take their results to the next level.\"\u003c\/p\u003e\n\n\u003cp\u003e\u003cb\u003e—Jim Canfield\u003c\/b\u003e, chief learning officer, TEC International\u003c\/p\u003e\n\n\u003cp\u003e\"This book shares 'The Secrets' that have been the basis of my facilitation practice for over a decade.\"\u003c\/p\u003e\n\n\u003cp\u003e\u003cb\u003e—Kerri McBride\u003c\/b\u003e, past chair, International Association of Facilitators\u003c\/p\u003e\n\n\u003cp\u003e\"In my career, I've seen many, many facilitators. Michael Wilkinson is the best. 'The Secrets' explain why.\"\u003c\/p\u003e\n\n\u003cp\u003e\u003cb\u003e—Len Roberts\u003c\/b\u003e, CEO, RadioShack\u003c\/p\u003e\n\n\u003cp\u003e\"We have trained over 100 leaders and business analysts in 'The Secrets.' Great facilitation works.\"\u003c\/p\u003e\n\n\u003cp\u003e\u003cb\u003e—Peter Scott\u003c\/b\u003e, executive general manager, MLC–National Australia Bank\u003c\/p\u003e\n\n\u003cp\u003e\"At last there is a practical, hands-on guide for anyone who works with groups or teams. This book delivers!\"\u003c\/p\u003e\n\n\u003cp\u003e\u003cb\u003e—Ann Herrmann-Nehdi\u003c\/b\u003e, CEO, Herrmann International, Herrmann Brain Dominance Indicator\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":46855248085228,"sku":"9781118206133","price":125.99,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/9781118206133.jpg?v=1759265812","url":"https:\/\/bookhero.co.nz\/products\/the-secrets-of-facilitation-by-michael-wilkinson-9781118206133","provider":"Book Hero","version":"1.0","type":"link"}