{"product_id":"the-improvement-guide-by-gerald-j-langley-9780470192412","title":"The Improvement Guide","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003eThis new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings.\u003c\/p\u003e\n\n\u003cp\u003eThe authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies.\u003c\/p\u003e\n\n\u003cp\u003eThis edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites.\u003c\/p\u003e\n\n\u003cp\u003eThe book presents a practical tool kit of ideas, examples, and applications.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":46998721495276,"sku":"9780470192412","price":140.99,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/26ab8af077838ae8eaee827b98a14d8c.jpg?v=1763322682","url":"https:\/\/bookhero.co.nz\/products\/the-improvement-guide-by-gerald-j-langley-9780470192412","provider":"Book Hero","version":"1.0","type":"link"}