{"product_id":"great-answers-to-tough-questions-at-work-by-michael-dodd-9780857086396","title":"Great Answers to Tough Questions at Work","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cstrong\u003eSHORTLISTED FOR THE CMI MANAGEMENT BOOK OF THE YEAR AWARD\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eThe essential guide to turning tough questions into positive opportunities\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003eDifficult questions can be thrown at you from your first job interview through to challenges you get when you’ve made it to the top. If you find yourself on the firing line on a regular or occasional basis, this is the perfect go-to guide to help you turn tough questions into positive opportunities.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eGreat Answers to Tough Questions at Work\u003c\/em\u003e promotes a confident 'win-win-win' mindset for the questioner, answerer, and wider audiences beyond. Author Michael Dodd provides golden formulae and proven strategies for constructing inspirational answers—however challenging, vicious, tricky, or stupid the question. He outlines simple but successful techniques for dealing with the kind of nightmare questions all ambitious people in the workplace have to face along their journey, whatever stage of their career.\u003c\/p\u003e\n\n\u003cp\u003eThe book:\u003c\/p\u003e\n\n\u003cul\u003e\n  \u003cli\u003eContains critical communication skills for executives, managers, leaders, and those aspiring to fill these roles.\u003c\/li\u003e\n  \u003cli\u003eCovers a wide range of workplace scenarios such as job interviews, performance reviews, negotiations, customer relations, parliamentary inquiries, and cross-examination.\u003c\/li\u003e\n  \u003cli\u003eDiscusses how to see the issues underlying tough questions that you face in a different, more positive, solution-oriented way.\u003c\/li\u003e\n  \u003cli\u003eIncludes case study examinations of key moments where people in the public spotlight have done something particularly well or particularly badly while answering questions and draws out the lessons for readers.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":46796311068908,"sku":"9780857086396","price":30.99,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/3789493482493.jpg?v=1757089643","url":"https:\/\/bookhero.co.nz\/products\/great-answers-to-tough-questions-at-work-by-michael-dodd-9780857086396","provider":"Book Hero","version":"1.0","type":"link"}