{"product_id":"emotional-intelligence-by-ann-cartwright-9780566088360","title":"Emotional Intelligence","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003eBuilding rapport, communicating and establishing trust with people, whether as a line manager, as part of a department, or within a temporary project team, involves a fundamental set of human and business skills. However, this set of skills is often where the majority of managers feel least equipped to cope.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eEmotional Intelligence\u003c\/em\u003e is, at its heart, all about self-awareness; an understanding of how people relate and respond to you. This collection of training activities provides managers and employees with a series of proven exercises for raising personal and social awareness, and skills for managing oneself and relationships with others.\u003c\/p\u003e\n\n\u003cp\u003eEach activity includes detailed instructions for the user or facilitator as well as copies of any handout materials. The collection is available as a looseleaf manual or on CD ROM.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Taylor \u0026 Francis","offers":[{"title":"Default Title","offer_id":47588817862892,"sku":"9780566088360","price":447.0,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/9780566088360-emotional-intelligence.jpg?v=1777597450","url":"https:\/\/bookhero.co.nz\/products\/emotional-intelligence-by-ann-cartwright-9780566088360","provider":"Book Hero","version":"1.0","type":"link"}