{"title":"Peter J. Bruce","description":"\u003cp\u003e\u003cstrong\u003ePeter J. Bruce\u003c\/strong\u003e offers insightful works that delve into the complexities of decision-making within specialised fields such as airline operations control. His books provide a clear and detailed examination of processes and strategies, making them essential reading for anyone interested in operational management and systems thinking.\u003c\/p\u003e\n\n\u003cp\u003eRooted in the \u003cem\u003eEducation \u0026amp; Reference\u003c\/em\u003e category, Bruce’s writing balances academic rigour with practical application, appealing to professionals, students, and readers seeking to deepen their understanding of structured decision-making frameworks in dynamic environments.\u003c\/p\u003e","products":[{"product_id":"understanding-decision-making-processes-in-airline-operations-control-by-peter-j-bruce-9781409411482","title":"Understanding Decision-making Processes in Airline Operations Control","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003ePrevious studies conducted within the aviation industry have examined a multitude of crucial aspects such as policy, airline service quality, and revenue management. An extensive body of literature has also recognised the importance of decision-making in aviation, with the focus predominantly on pilots and air traffic controllers. \u003cem\u003eUnderstanding Decision-making Processes in Airline Operations Control\u003c\/em\u003e focuses instead on an area largely overlooked: an airline's Operations Control Centre (OCC).\u003c\/p\u003e\n\n\u003cp\u003eThis serves as the nerve centre of the airline and is responsible for decision-making with respect to the operational control of an airline's daily schedules. The environment within an OCC is extremely intense, and a key role of controllers is to make decisions that facilitate the airline's recovery from frequent, highly complex, and often multiple disruptions. As such, decision-making in this domain is critical to minimise the operational, commercial, and financial impact resulting from disruptions.\u003c\/p\u003e\n\n\u003cp\u003eThe book examines many aspects of individual decision-making in airline operations and addresses the deficiencies found by presenting to the reader an examination of the relationships among situation awareness, information completeness, experience, expertise, decision considerations, and decision alternatives in OCCs. The text utilises a multiple case study approach and proposes a number of relevant and important implications for OCC management.\u003c\/p\u003e\n\n\u003cp\u003ePractical outcomes highlight the need for enhancing training programmes enabling existing controllers to readily identify and classify elements of situation awareness and decision considerations as a means of improving the decision-making process. They also draw attention to the need for airline OCCs to understand the extent to which industry experience and expertise of controllers is important in the selection of future staff.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Taylor \u0026 Francis","offers":[{"title":"Default Title","offer_id":47608226119916,"sku":"9781409411482","price":353.0,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/39e646cc58673763414e9bec0b0af551.jpg?v=1778201876"},{"product_id":"understanding-decision-making-processes-in-airline-operations-control-by-peter-j-bruce-9781138247925","title":"Understanding Decision-making Processes in Airline Operations Control","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003ePrevious studies conducted within the aviation industry have examined a multitude of crucial aspects such as policy, airline service quality, and revenue management. An extensive body of literature has also recognised the importance of decision-making in aviation, with the focus predominantly on pilots and air traffic controllers.\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eUnderstanding Decision-making Processes in Airline Operations Control\u003c\/em\u003e focuses instead on an area largely overlooked: an airline's Operations Control Centre (OCC). This serves as the nerve centre of the airline and is responsible for decision-making with respect to operational control of an airline's daily schedules. The environment within an OCC is extremely intense and a key role of controllers is to make decisions that facilitate the airline's recovery from frequent, highly complex, and often multiple disruptions. As such, decision-making in this domain is critical to minimise the operational, commercial and financial impact resulting from disruptions.\u003c\/p\u003e\n\n\u003cp\u003eThe book examines many aspects of individual decision-making in airline operations, and addresses the deficiencies found by presenting to the reader an examination of the relationships among situation awareness, information completeness, experience, expertise, decision considerations and decision alternatives in OCCs. The text utilises a multiple case study approach and proposes a number of relevant and important implications for OCC management.\u003c\/p\u003e\n\n\u003cp\u003ePractical outcomes highlight the need for enhancing training programs enabling existing controllers to readily identify and classify elements of situation awareness and decision considerations as a means of improving the decision-making process. They also draw attention to the need for airline OCCs to understand the extent to which industry experience and expertise of controllers is important in the selection of future staff.\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Taylor \u0026 Francis","offers":[{"title":"Default Title","offer_id":47608226152684,"sku":"9781138247925","price":132.0,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/9781138247925-understanding-decision-making-processes-in-airline-operations-control.jpg?v=1778191067"}],"url":"https:\/\/bookhero.co.nz\/collections\/peter-j-bruce.oembed","provider":"Book Hero","version":"1.0","type":"link"}