{"title":"Neen James","description":null,"products":[{"product_id":"exceptional-experiences-by-neen-james-9781774586259","title":"Exceptional Experiences","description":"Businesses need to differentiate themselves-whether it is in a luxury  industry or not- and the world of luxury offers you a golden key.  Author, speaker and consultant Neen James introduces secrets from the  luxury industry to grow any business. With her exclusive access model,  she offers an insider's look into how to increase revenue from your most  important clients.\n\nThe first lesson is that luxury is about  experiences, not things. Neen James shows how to elevate every aspect of your  brand and every touchpoint with your clients. She introduces you to the  five luxury levers-entice, invite, excite, delight, ignite-and offers  systems you can implement immediately to introduce the principles of luxury into daily operations.\n\nDrawing on world-class luxury  mindset research, interviews with other experts in the industry, and her extensive background, James reveals how to set your business apart.","brand":"Macmillan Publishers New Zealand Ltd","offers":[{"title":"Default Title","offer_id":46977682473196,"sku":"9781774586259","price":60.0,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/22820583482819.jpg?v=1762893027"}],"url":"https:\/\/bookhero.co.nz\/collections\/neen-james.oembed","provider":"Book Hero","version":"1.0","type":"link"}