{"title":"Miya Knights","description":"\u003cp\u003e\u003cstrong\u003eMiya Knights\u003c\/strong\u003e offers insightful explorations into contemporary themes within the realm of \u003cem\u003eEducation \u0026amp; Reference\u003c\/em\u003e. Her works, such as \u003cem\u003eThe Future of Shopping\u003c\/em\u003e, invite readers to consider the evolving landscapes of everyday life through an educational lens, blending practical knowledge with thought-provoking perspectives.\u003c\/p\u003e\n\n\u003cp\u003eReaders can expect a blend of accessible analysis and forward-thinking ideas designed to inform and inspire. Miya Knights' writing appeals to those curious about how education shapes our understanding of modern society and emerging trends.\u003c\/p\u003e","products":[{"product_id":"the-future-of-shopping-by-miya-knights-9781398627925","title":"The Future of Shopping","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003e\u003cstrong\u003eHow can retailers implement the right strategies to optimise customer journeys and adapt to rapid technological change?\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eThe Future of Shopping\u003c\/em\u003e is a practical guide for managers, brand leaders and retail professionals who want to develop strategies that combine digital innovation with core retail principles. While the fundamentals of why people buy remain constant, how retailers apply them has been transformed by data, AI and emerging platforms.\u003c\/p\u003e\n\n\u003cp\u003eWritten by retail technology expert \u003cstrong\u003eMiya Knights\u003c\/strong\u003e, this book draws on real-world examples from LVMH, Walmart and DingDong Fresh to show how technology is reshaping the shopping experience. With detailed frameworks and actionable tools, it equips professionals to strengthen credibility, apply models with confidence and deliver measurable career and business impact.\u003c\/p\u003e\n\n\u003cp\u003eYou'll learn how to:\u003c\/p\u003e\n\u003cul\u003e\n    \u003cli\u003eApply data-driven insights to anticipate customer needs before they arise\u003c\/li\u003e\n    \u003cli\u003eImplement retail media networks to enhance reach and engagement\u003c\/li\u003e\n    \u003cli\u003eDevelop strategies that combine sustainability with digital transformation\u003c\/li\u003e\n    \u003cli\u003eOptimise personalisation by aligning generative AI with the human touch\u003c\/li\u003e\n    \u003cli\u003eBuild models that connect innovation to measurable business performance\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003cp\u003eCovering every stage of the customer journey, \u003cem\u003eThe Future of Shopping\u003c\/em\u003e equips mid-career professionals to implement new technologies strategically, optimise performance and advance their influence in a competitive sector.\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003e\u003cem\u003eThemes include:\u003c\/em\u003e\u003c\/strong\u003e \u003cem\u003eretail strategy, customer journey optimisation, digital innovation, retail media networks, sustainability in retail, AI personalisation\u003c\/em\u003e\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":48038534938860,"sku":"9781398627925","price":29.99,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/9781398627925-the-future-of-shopping.jpg?v=1785393503"}],"url":"https:\/\/bookhero.co.nz\/collections\/miya-knights.oembed","provider":"Book Hero","version":"1.0","type":"link"}