{"title":"Carol Fleming, Phd","description":"\u003cp\u003eCarol Fleming, Phd, offers insightful guidance into the art of communication and personal growth. Her works, such as \u003cem\u003eThe Serious Business of Small Talk\u003c\/em\u003e, explore everyday interactions with depth and practical wisdom, helping readers improve their social skills and confidence.\u003c\/p\u003e\n\n\u003cp\u003eWith a focus on self-help and personal development, Fleming's books blend research with approachable advice, encouraging readers to navigate social situations thoughtfully and authentically. Her writing invites reflection on how small moments can build meaningful connections.\u003c\/p\u003e","products":[{"product_id":"the-serious-business-of-small-talk-by-carol-fleming-phd-9781523094059","title":"The Serious Business of Small Talk","description":"\u003cdiv class=\"book-description\"\u003e\n\u003cp\u003eFor a lucky few, light conversation at parties and social events is a breeze. For the rest of us, there is Carol Fleming (bestselling author of \u003cem\u003eIt's the Way You Say It\u003c\/em\u003e), who breaks even the shortest bit of small talk into an understandable process that anyone can master.\u003c\/p\u003e\n\n\u003cp\u003eSmall talk has a big impact—learn to master this most important communication skill to feel more at ease at work, parties, and events of all kinds.\u003c\/p\u003e\n\n\u003cp\u003eCarol Fleming wants to show you that small talk is not as small as you might think. It's the foundation of every relationship, professional and personal. It's the sound of people reaching out to each other, searching for similarities, shared interests, goodwill, connections, and friendship. And it's something that can be learned, even by those requiring the smallest of baby steps.\u003c\/p\u003e\n\n\u003cp\u003eWe engage in small talk every day with people we know—but it feels a lot tougher when we go outside our comfort zone. This guide to graceful social conversation covers both inner and outer aspects—from the right attitude to how to dress, move around, and introduce yourself. Most importantly, Fleming lays out a series of simple, memorable conversational strategies that make it easy to go from \"Nice weather we're having\" to a genuine, rewarding give-and-take.\u003c\/p\u003e\n\n\u003cp\u003eBut she won't tell you what to say. Believe it or not, you already have what you need inside you. She merely provides the keys to unlock it!\u003c\/p\u003e\n\u003c\/div\u003e","brand":"Unknown","offers":[{"title":"Default Title","offer_id":48147895091436,"sku":"9781523094059","price":36.0,"currency_code":"NZD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0705\/7784\/8556\/files\/9781523094059-the-serious-business-of-small-talk.jpg?v=1786453469"}],"url":"https:\/\/bookhero.co.nz\/collections\/carol-fleming-phd.oembed","provider":"Book Hero","version":"1.0","type":"link"}